According to IBISISWorld’s commercial cleaning services market research report, the commercial industry in Australia has been performing well in the past five years. This means that the demand for firms that offer cleaning services has been steady over this period with client organizations outsourcing cleaning activities so that they are able to pay attention to their core activities. Commercial cleaning is broad and it involves different cleaning jobs, specialized equipment, methods and also has specific rules in the job description. To give a broader understanding commercial cleaning, this article dwells on what is entails in commercial cleaning.
Duties and Responsibilities
What happens is a client will give a cleaning checklist that is customised to the commercial cleaners that will detail the specific tasks that require them to do. The commercial cleaners will then be required to report to the station on time, perform their work as according to the specifications provided and in accordance with the safety procedures that relate to their tasks. In the event that there are potential safety or maintenance issues, the cleaners will reach the client through the checklist. Some of the duties that commercial cleaners perform include dusting, mopping, vacuuming the floor, replenishing supplies, emptying trash among others. They are also required to ensure the safety of their client’s properties.
Skills and Competence
The commercial cleaning workers are required to have qualifications as well. Since they come into contact with clients, they are supposed to have great communication skills so that they are able to communicate efficiently. This is done in verbally and in a written form. Good communication will also foster good relationship between staff and greater understanding when given instructions. A language barrier would be very detrimental, especially in cases relating to safety issues and team work. Commercial cleaning also requires workers to be friendly and professional, be quick problem solvers and be team players. They are also required to be honest people as clients are willing enough to invite them to the privacy of their homes and working places.
Since commercial cleaning involves a lot of physical activity like climbing, standing, pushing, walking, pulling objects, and bending, which can be quite repetitive, the commercial cleaners ought to be physically fit to live up to these tasks. Additionally, as a cleaner you may also be required to travel from one place to another because of the different clients located in different areas; thus they need to be flexible too.
Education and Performance
The education requirements for Sydney commercial cleaning professionals are minimal. Most companies will need high school certificate or diploma. While experience is valued, it’s not a necessity when recruiting. In most working areas, one can see the results of the service provided and reward the ones who did well in order to motivate the workers. In commercial cleaning, performance level is measured by checking the level of satisfaction of the client, the retention of commercial cleaners by the client and comments from the client.
Based on the above article, it is no doubt that Sydney commercial cleaning is a serious profession just like any other.